Sheraton New Orleans Hotel

500 Canal St, New Orleans, LA 70130 US near Exit 235a on I-10 (~0.9mi)
View Map Reservations: +1-800-219-2797
4.0 Star Property Near Canal Street
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Select My Room
Very Good
4.0/5

Based on 1673 guest reviews

Show Guest Reviews
  • Vegetarian breakfast available
  • Free WiFi
  • Number of outdoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
Select Your Room:
12/21/2024 - 12/22/2024
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Sheraton New Orleans Hotel

Below are the verified reviews from guests that we have booked recently:
"Excellent Stay!"
Overall Score5.0/ 5
Excellent stay! Very clean. People are very friendly.
(Individual traveler, booked 1 room), from US flag
16-Oct-2024 Verified Review, stayed from Tue Oct 15 to Wed Oct 16 2024 at a $196.99 average nightly rate.
"Excellent Service!"
Overall Score5.0/ 5
Service was great and the communication was great especially as during our stay we were in the path of Hurricane Francis.
(Individual traveler, booked 1 room), from US flag
16-Sep-2024 Verified Review, stayed from Sun Sep 08 to Thu Sep 12 2024 at a $199.79 average nightly rate.
"Wonderful Stay"
Overall Score5.0/ 5
Everyone was so helpful during the hurricane as well as just day to day. We really enjoyed ourselves.
(Individual traveler, booked 1 room), from US flag
12-Sep-2024 Verified Review, stayed from Mon Sep 09 to Fri Sep 13 2024 at a $209.03 average nightly rate.
"The entire staff were amazing and courteous."
Overall Score5.0/ 5
Great job 👏🏽 👍🏽.
(Individual traveler, booked 1 room), from US flag
28-Aug-2024 Verified Review, stayed from Thu Aug 22 to Sun Aug 25 2024 at a $146.73 average nightly rate.
"Accommodations, breakfast and staff were awesome!"
Overall Score5.0/ 5
We have stayed at this hotel many times previously. This is the first time we have taken advantage of the breakfast. Food was great but the girls taking care of us made it even nicer. Bye bye Ruby Slipper, we will miss you!
(Individual traveler, booked 1 room), from US flag
14-Aug-2024 Verified Review, stayed from Fri Aug 09 to Sun Aug 11 2024 at a $152.00 average nightly rate.
"Excellent Service"
Overall Score4.0/ 5
Hotel was busy that weekend with so many conventions and activities in the area. The staff was nice and knowledgeable in assisting with location in the area.
(Individual traveler, booked 1 room), from US flag
08-Aug-2024 Verified Review, stayed from Thu Jul 25 to Mon Jul 29 2024 at a $206.50 average nightly rate.
"Enjoyable Stay"
Overall Score4.0/ 5
I enjoyed my stay.
(Individual traveler, booked 1 room), from US flag
15-Jul-2024 Verified Review, stayed from Tue Jul 09 to Wed Jul 10 2024 at a $115.54 average nightly rate.
"Satisfied"
Overall Score5.0/ 5
Well kept up staff is so nice and the food was delicious.
(Individual traveler, booked 1 room), from US flag
14-Jul-2024 Verified Review, stayed from Thu Jul 11 to Sun Jul 14 2024 at a $216.99 average nightly rate.
"Hotel Stay"
Overall Score4.0/ 5
Nice hotel very expensive.
(Individual traveler, booked 1 room), from US flag
10-Jul-2024 Verified Review, stayed from Wed Jul 03 to Mon Jul 08 2024 at a $366.93 average nightly rate.
"Awesome"
Overall Score5.0/ 5
I LOVE the Sheraton. Staff is so friendly and most helpful.You can always count on Sheraton to help from hailing taxis to help with your luggage to their amazing staff (especially in the first floor lounge). I would take a Sheraton property over anything! They have the greatest suggestions that fit exactly what you are looking for. THANK YOU, SHERATON!
(Individual traveler, booked 1 room), from US flag
10-Jul-2024 Verified Review, stayed from Fri Jun 28 to Sun Jun 30 2024 at a $187.23 average nightly rate.
"Poor equipment/bed dirty."
Overall Score1.0/ 5
Very disappointed after paying a high cost to stay and parking parking is too high.
(Individual traveler, booked 1 room), from US flag
09-Jul-2024 Verified Review, stayed from Wed Jul 03 to Sun Jul 07 2024 at a $280.24 average nightly rate.
"Relaxing"
Overall Score5.0/ 5
Front desk was very welcoming. Room clean and loved the cityview.
(Individual traveler, booked 1 room), from US flag
20-Jun-2024 Verified Review, stayed from Sun Jun 16 to Mon Jun 17 2024 at a $139.00 average nightly rate.
"Location, location, location!"
Overall Score4.0/ 5
Being able to easily walk from the hotel to Jackson Park makes this a great choice. Staff was attentive and helpful. Room was very clean and comfortable. Pool on the 8th floor is also a plus.
(Individual traveler, booked 1 room), from US flag
14-Jun-2024 Verified Review, stayed from Thu Jun 13 to Fri Jun 14 2024 at a $125.99 average nightly rate.
"Outstanding!"
Overall Score5.0/ 5
Outstanding hotel. Staff was tremendous.
(Individual traveler, booked 1 room), from US flag
09-Jun-2024 Verified Review, stayed from Thu Jun 06 to Mon Jun 10 2024 at a $231.98 average nightly rate.
"Great!"
Overall Score4.0/ 5
Great!
(Group coordinator, booked 2 rooms), from US flag
02-Apr-2024 Verified Review, stayed from Sat Mar 30 to Sun Mar 31 2024 at a $273.99 average nightly rate.
"A perfect location to enjoy New Orleans!"
Overall Score5.0/ 5
The Sheraton New Orleans on Canal Street is a wonderful hotel. The location is perfect to enjoy the French Quarter, the street car and other sites of New Orleans. The staff was wonderful and everything one wants in a quality hotel was present. I so enjoyed my stay at the Sheraton New Orleans!
(Individual traveler, booked 1 room), from US flag
18-Mar-2024 Verified Review, stayed from Wed Mar 13 to Fri Mar 15 2024 at a $256.00 average nightly rate.
"Very Nice Place to Stay"
Overall Score4.0/ 5
The Sheraton hotel was a very nice place to stay.
(Individual traveler, booked 1 room), from US flag
18-Feb-2024 Verified Review, stayed from Sat Feb 10 to Wed Feb 14 2024 at a $454.86 average nightly rate.
"Good Place to Stay"
Overall Score3.0/ 5
This property is in a great location! Some of the details were well appointed and were clearly intentional: decor ramping up for Mardi Gras was amazing, lobby bar was fun, staff was amazing, bed was comfortable, breakfast (42nd floor) was pretty good and much better than just a bagel/Danish. I would stay there again. The staff was amazing and super helpful, attentive and well informed.
(Individual traveler, booked 1 room), from US flag
01-Feb-2024 Verified Review, stayed from Fri Jan 26 to Sat Jan 27 2024 at a $223.99 average nightly rate.
"Very nice place to stay."
Overall Score5.0/ 5
Very well kept and a great place to stay in New Orleans.
(Individual traveler, booked 1 room), from US flag
23-Jan-2024 Verified Review, stayed from Fri Jan 12 to Sun Jan 14 2024 at a $200.68 average nightly rate.
"Good Location"
Overall Score3.0/ 5
Hotel is in a good location.
(Individual traveler, booked 1 room), from US flag
20-Dec-2023 Verified Review, stayed from Sat Dec 16 to Mon Dec 18 2023 at a $158.99 average nightly rate.
"Always Good!"
Overall Score4.0/ 5
We had a good time and the amenities were great. I had stayed at the hotel before. It was good this time too.
(Individual traveler, booked 1 room), from US flag
01-Dec-2023 Verified Review, stayed from Sun Nov 19 to Thu Nov 23 2023 at a $123.50 average nightly rate.
"Wonderful!"
Overall Score5.0/ 5
We enjoyed our stay! See you all next year.
(Individual traveler, booked 1 room), from US flag
28-Nov-2023 Verified Review, stayed from Fri Nov 24 to Sun Nov 26 2023 at a $339.99 average nightly rate.
"Beautiful hotel! Fabulous experience!"
Overall Score5.0/ 5
Our room was beautiful, clean and comfortable. I would stay here again and again. The staff was terrific! I give you as 5.5+!
(Individual traveler, booked 1 room), from US flag
31-Oct-2023 Verified Review, stayed from Fri Oct 27 to Sun Oct 29 2023 at a $213.99 average nightly rate.
"Amazing Stay at Great Hotel"
Overall Score5.0/ 5
Hotel was great. Had an amazing time.
(Individual traveler, booked 1 room), from US flag
25-Oct-2023 Verified Review, stayed from Fri Oct 20 to Mon Oct 23 2023 at a $296.66 average nightly rate.
"Very friendly staff and nice rooms."
Overall Score4.0/ 5
The room was nice. Staff was very good!
(Individual traveler, booked 1 room), from US flag
18-Sep-2023 Verified Review, stayed from Fri Sep 15 to Sat Sep 16 2023 at a $199.00 average nightly rate.

Summary of Verified Reviews

Meta-Review Widget
Review Semantics by TrustYou

Property Description

With a stay at Sheraton New Orleans Hotel, you'll be centrally located in New Orleans, steps from Canal Street and 4 minutes by foot from Bourbon Street. This hotel is 0.3 mi (0.4 km) from Caesars New Orleans Casino and 0.7 mi (1.2 km) from Ernest N. Morial Convention Center.

Stop by the hotel's restaurant, Roux Bistro, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Stay in one of 1110 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

The Sazerac House - 0.1 km / 0.1 mi
Canal Street - 0.1 km / 0.1 mi
Decatur Street - 0.1 km / 0.1 mi
Royal Street - 0.2 km / 0.1 mi
Audubon Insectarium - 0.2 km / 0.1 mi
The Shops at Canal Place - 0.3 km / 0.2 mi
Bourbon Street - 0.3 km / 0.2 mi
Caesars New Orleans Casino - 0.4 km / 0.3 mi
Lafayette Square - 0.5 km / 0.3 mi
Napoleon House - 0.5 km / 0.3 mi
French Quarter Visitor Center - 0.5 km / 0.3 mi
New Orleans Musical Legends Park - 0.5 km / 0.3 mi
New Orleans Jazz Museum - 0.6 km / 0.3 mi
New Orleans Pharmacy Museum - 0.6 km / 0.3 mi
Immaculate Conception Church - 0.6 km / 0.4 mi

The preferred airport for Sheraton New Orleans Hotel is Louis Armstrong New Orleans Intl. Airport (MSY) - 26.1 km / 16.2 mi

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 105996 square feet (9847 square meters) of space consisting of conference space and 60 meeting rooms. Self parking (subject to charges) is available onsite.

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 60
  • No single-use plastic stirrers
  • Conference space size (meters) - 9847
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of outdoor pools - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Year Built - 1982
  • Number of buildings/towers - 1
  • Total number of rooms - 1110
  • Number of floors - 49
  • Professional property host/manager
  • LGBTQ friendly
  • Parking height restrictions apply
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Change of towels (on request)
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 105996
  • Concierge services

Airport & Shuttle Information

The Sheraton New Orleans Hotel is located 16 miles from the Louis Armstrong New Orleans International Airport. -Airport Shuttle: (airport managed & operated) $13 one way.- Taxi: $28 one way (two or less people)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 1

Pet max weight (per pet) in lb is 88

Pet max weight (per pet) in kg is 40

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

We are Pet Friendly

Misc Fees / Policies

  • Fee for full breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 42 per night
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Cleaning Policies

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

About Sheraton Hotels and Resorts

  • The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
  • Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
  • Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
  • Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows

The Sheraton Hotels and Resorts highlights above are subject to change without notice.

You may also be interested in...